New Reviewer

Shapermint - Return item for refund

I have been trying to contact somebody and customer service and only receiving automated emails. My other issue is I need to return an item and the order number is coming up as not found. I need to speak to somebody in person
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1 comment
#1791427

Hi there, Trishia. Sorry to hear that you're unable to get a hold of a Customer Care representative to assist you with your return request.

The order number starts with the letters SM (ex:SM123456) and it can be found on the order confirmation email. Let us help you out.

Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.

ID
#1727443 Review #1727443 is a subjective opinion of poster.
Service
Shapermint Customer Care
Pros
  • No pros
Cons
  • Free shipping rip off
  • Product did not perform as marketed
  • Does not fit
Reason of review
Poor customer service
Loss
$28
Preferred solution
Full refund