New Reviewer


I want to warn all of you NOT to use Dewey Pest control. I gave them almost 12 months to clear up charges that were not accurate on my acct. Charging when they did not come out to service our home. I called 16 times, wrote 3 letters and spoke with several people at their office. Yes, they said over and over they would take care of the charges. Did they? NO. So I cancelled. They kept billing me even more after I cancelled. I called again and cancelled and did it in writing. And so I filed a BBB report on them. Did they respond? No. But they sent the acct to collections. BEWARE! They told me they don't care about me as a customer, that I don't matter. They have a lot of business. And I understand from the guy that would come out and spray, this kind of thing has happened to others. Be forewarned!
View full review
1 comment

I called to cancel and they wanted a reason why we were cancelling and then told me the cancellation had to be in writing per our "contract". I explained that the contract was no longer a "contract" as our year obligation had expired several months ago and we had went to a month-to-month.

She laughed hee-hee-hee and said "per your contract it has to be in writing... and it has to be a 30 day notice" (this is to get in another billing cycle and another $70) I told her "if your guy shows up to our house, you won't be paid and furthermore I'll be the one laughing when I drag them into court." She replied "who's laughing", I said you were but it's going to be me if you send your little guy out, so take out your pen-y-poo and make a note to him to let him know NOT to show up at our front door and while your at it, make a note of it in your database.

Because of this, when we move (and we ARE moving) we will NOT be using Dewey again...they blew it and if they want to get attitude with me, they'd better watch out, I wrote the *** book on attitude I know how to handle myself and get business done. If I have to take this to the next level, believe me, I won't hesitate.

#325174 Review #325174 is a subjective opinion of poster.
Palm Springs, California