comment to review:

Disappointing Technical support

World Financial Group #1831482
Hello Majid, We aren't sure exactly which account you are unable to access and cannot assist without an agent code. If you are unable to access MyWFG, you will need to either contact home office if you are a Senior Marketing Director or you will need to contact your upline Senior Marketing Director for assistance.
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comment to review:

Don't want to join

World Financial Group #1827664
Hello Liah, You can visit Payment Central to alter any payment you have scheduled. If you continue to experience issues, please submit a support case on MyWFG.
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comment to review:

Commission not receive

World Financial Group #1827662
Hello Elyjah, You have to be a Senior Marketing Director or above to reach home office support. You can have your upline Senior Marketing Director call on your behalf, or you can submit a support case through MyWFG yourself. 1099s are mailed out at the end of January. We are unable to open a support case on your behalf, as we do not have enough information. However, if you continue to experience issues, please submit a support case through MyWFG. Thank you, WFG
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comment to review:

Question about my payment

World Financial Group #1827659
Hello, You can change your payment method in Payment Central. If you continue to experience issues, please submit a support ticket through MyWFG. Thank you, WFG
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comment to review:

Regarding transfer status

World Financial Group #1827656
Hello Shelvia, You will need to either contact your upline Senior Marketing Director for more information or submit a support case through MyWFG. Thank you, WFG
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comment to review:

Question about my payment

World Financial Group #1827653
Hello, You can change payment information in Payment Central on MyWFG. If you continue to experience issues, please submit a support ticket. Thank you, WFG
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comment to review:

To pay an out standing bill.

World Financial Group #1827652
Hello, Without your agent code, we cannot look into this case. Please submit a support case through MyWFG for assistance. Thank you, WFG
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comment to review:

How to obtain W2 or commissions report for tax purposes.

World Financial Group #1827649
Hello Kameisha, All 1099s were mailed out at the end of January. You should be receiving your document soon. If you have any support questions, you will need to contact your former upline Senior Marketing Director for support. Thank you, WFG
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comment to review:

What is the wfg email addres

World Financial Group #1800872
Hello, If you need assistance, you can reach the home office by submitting a support ticket on MyWFG or contacting your upline Senior Marketing Director. If you are a Senior Marketing Director, you will be able to call the home office for support.
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comment to review:

Unable to get into my account

World Financial Group #1800871
Hello Leston, We are not able to check the status of your account without an agent code. If you are soft locked, you will be able to reset your password by clicking the Reset Password button on the log in screen. If you have submitted an incorrect password 10 times or have not logged into MyWFG in 6 months, you are hard locked out and will need to contact your upline Senior Marketing Director for assistance.
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comment to review:

License

World Financial Group #1800869
Hello, Your status is currently still active. Thank you.
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comment to review:

Locked out of WFG

World Financial Group #1788243
Hello Kassidi, We are not able to check the status of your account without an agent code. If you are soft locked, you will be able to reset your password by clicking the Reset Password button on the log in screen. If you have submitted an incorrect password 10 times or have not logged into MyWFG in 6 months, you are hard locked out and will need to contact your upline Senior Marketing Director for assistance.
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comment to review:

Account locked

World Financial Group #1788232
Hello Vishnu, It looks like you were able to access your account on November 1. If you have trouble in the future, you can contact your upline Senior Marketing Director for assistance. Thank you.
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comment to review:

Trouble logging into mywfg

World Financial Group #1788231
Hello Quadir, We are not able to check the status of your account without an agent code. If you are soft locked, you will be able to reset your password by clicking the Reset Password button on the log in screen. If you have submitted an incorrect password 10 times or have not logged into MyWFG in 6 months, you are hard locked out and will need to contact your upline Senior Marketing Director for assistance.
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comment to review:

***

World Financial Group #1788230
Hello Meng, If you still need assistance, you will need to contact your upline Senior Marketing Director or submit a support ticket through MyWFG.
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comment to review:

Can't contact customer services staffs

World Financial Group #1788228
Hello, You will need to contact your upline Senior Marketing Director for assistance or submit a support ticket through MyWFG. If you need assistance setting up recurring payments, appointments, or knowledge of products, you can reach out to our Sales Desk at 770 WFG-SELL.
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comment to review:

Trouble logging into mywfg

World Financial Group #1788226
Hello Darcy, There are a few reasons you may be locked out of your account. If you are soft locked, you will be able to reset your password by clicking the Reset Password button on the log in screen. If you have submitted an incorrect password 10 times or have not logged into MyWFG in 6 months, you are hard locked out and will need to contact your upline Senior Marketing Director for assistance.
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comment to review:

My account is locked

World Financial Group #1788225
Hello Margueritte, We are not able to check the status of your account without an agent code. If you are soft locked, you will be able to reset your password by clicking the Reset Password button on the log in screen. If you have submitted an incorrect password 10 times or have not logged into MyWFG in 6 months, you are hard locked out and will need to contact your upline Senior Marketing Director for assistance.
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comment to review:

Account locked

World Financial Group #1788224
Hello Jonatan, We are not able to check the status of your account without an agent code. If you are soft locked, you will be able to reset your password by clicking the Reset Password button on the log in screen. If you have submitted an incorrect password 10 times or have not logged into MyWFG in 6 months, you are hard locked out and will need to contact your upline Senior Marketing Director for assistance.
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comment to review:

My account is locked

World Financial Group #1788222
Hello Lannah, We are not able to check the status of your account without an agent code. If you are soft locked, you will be able to reset your password by clicking the Reset Password button on the log in screen. If you have submitted an incorrect password 10 times or have not logged into MyWFG in 6 months, you are hard locked out and will need to contact your upline *** for assistance.
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comment to review:

Find agent code for inactive member

World Financial Group #1788220
Hello Julyan, If you are in Launch, you will need to locate the email received when you gained access to the platform. This email will contain your Agent ID.
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comment to review:

HAVE A LIVE AGENT ANSWER THE PHONE

World Financial Group #1788218
Hello Cynthia, We checked and it looks like you were able to access MyWFG on November 19th. Your account is not hard locked, so if you are accidentally locked out, you can simply unlock your account by clicking the Reset Password button on the home screen. It looks like your license is in the system. If you need assistance with appointments, selling, or have questions about products, you can reach out to the Sales Desk at 770 WFG-SELL.
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