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Update by user Jul 19, 2021

The situation has not been resolved and they recently sent me a letter stating that the situation will be resolved a year after the incident even though I showed them proof of the claim sheet via email and text. I even provided the Governor’s office with a copy of the...

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ID
#2621187 Review #2621187 is a subjective opinion of poster.
Location
Lawrence Township, New Jersey
Loss
$617
Preferred solution
Full refund

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New Reviewer

Verizon - Bad customer service

My bill was $298.06. I requested more time to pay half. Verizon refused They proceeded to shut off the service and then lied and said that they had only cut off the TV and not the internet They cut off both The statement on their website stated that I could make a payment arrangement. Every time I would try to adjust the date for the payment the screen would change it back to 6/10/2021 Not a customer friendly company arrangement arrangement paym arrangement
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ID
#2601550 Review #2601550 is a subjective opinion of poster.
Preferred solution
Apology

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New Reviewer

Mariner Finance - Don't do business with these people

They took me to court for a little over $500. Instead of going to court I paid $549. They sent a letter about my account inquiring about a payment. I called to find out how much I owed. The representative asked me when I could make a payment and I said the 16th She asked if I was making two payments and I said one She then made the threat then we'll call the lawyers Don't ever do business with these predatory company.
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2 comments
#1797051

Don't ever do business with ANY company if you don't plan on paying back the money. Sounds like you decided to pay a little too late for their tastes.

#1797192
@Anonymous

Before you ever judge anyone know that you're not any better or perfect. Get off your high horse and stop judging others Get the full story before you run your mouth

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ID
#1724268 Review #1724268 is a subjective opinion of poster.
Location
Union, New Jersey
Cons
  • Fraudulent practices
Reason of review
Poor customer service
Preferred solution
Have them investigated