This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Menards - Uphappy Visit

Update by user Aug 22, 2020

Never have heard anything from Menards as of 8/22/20.

Original review posted by user Jul 23, 2020
On July 15, 2020 filed a complaint with Menards. To date, have not received any response.
View full review
1 comment
#1901143

Per corporate policy, all phone call complaints goes to an unmonitored voicemail and mailed in complaints are forwarded to the circular file department.

ID
#2075175 Review #2075175 is a subjective opinion of poster.
Location
Covington, Kentucky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Idea Village - Non-response

Update by user Jun 23, 2020

To this date, have never heard back from Idea Village. They offered my 20% off what I paid and then nothing. Will never use them again.

Original review posted by user May 24, 2020
I ordered some copper fit compression gloves and never heard from anyone. I emailed Ideavillage (as was what was shown on the website). Got auto replies each time. I asked for my order to be cancelled three times, again, no response. I did receive a response after emailing three times, and they said they could not cancel my order, but would give be a 20% refund if I kept the order, but would just have to let them know that I wanted to keep the order, which I did, again, only an auto reply. That was on May 11th. I emailed them back on May 18th asking when I could expect my refund, no response. To this day I have not heard from them! This has been so frustrating and totally unprofessional.

User's recommendation: Stay away.

View full review
ID
#1946060 Review #1946060 is a subjective opinion of poster.
Cons
  • No response
  • All around terrible
  • No customer service
Loss
$8
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Mike Castrucci Ford Of Alexandria - Not so much,

Update by user Jan 16, 2020

To date, I have NEVER been contacted by anyone at Mike Castrucci Ford!

Original review posted by user Dec 17, 2019
My family has purchased 5 cars from Mike Castrucci over the last 15 years. Just recently purchased a 2016 F150 Super Crew Cab truck with an extended warranty. A week ago (December 10th) the passenger door would not latch. My husband held it until we got home. We were able to get it to latch once at home only by keeping it locked. Contacted the Service Department at Castrucci the next morning (December 11th) advising the issue. I was told I could bring it in but didn't know when they would get to it because they were very busy. I explained that I did not have a way home and that I also needed a rental. Service rep stated that until they could find out what the problem was he would not be able to tell if it were covered. Again I explained that I had an extended warranty and I would need a car. His statement to me was, "we just don't give out loaners to anyone", and I could always rent a car myself. I asked him what the warranty was for. This is a safety issue and what happens if the door comes open when I'm driving? Again, with an attitude, said that wouldn't know until it was looked at. He did say he could get me a ride home. I reiterated that I needed a car to no avail. Then I asked when could I get an appointment, and he transferred me to the scheduling department where I was advised that I could bring it in on December 20th. I said stated that I can't wait that long and never mind. I contacted another Ford Dealership speaking with one of their service representatives and right away the person said he thought he knew what the issue was with the latch. Unfortunately he would not be able to get me in until December 17th and was very apologetic about that. Mind you have never had service with them before, and they were very helpful and understanding as well as giving me suggestions what I could do with the door until I got service. Turns out that it was a Ford issue and there are kits to repair at NO COST to me. I have also sent an e-mail to our Sales Person who we've dealt with for many years and voiced my frustration about this issue (there was an earlier issue with the Service Department last month) to which I have heard NOTHING. That speaks a lot about Mike Castrucci Ford and the employees. I will no longer affiliate myself with nor recommend them every again. I will take my business elsewhere (to the dealer that fixed the issue and who showed concern). Will no longer recommend Mike Castrucci Ford!
View full review
ID
#1735480 Review #1735480 is a subjective opinion of poster.
Location
Covington, Kentucky
Service
Mike Castrucci Ford Of Alexandria Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user Jan 03, 2020

I already sent this information before. I went to the store and they returned all items and I repurchased them at the original sale price that I paid for them.

Original review posted by user Dec 04, 2019
Placed an order with four different items on-line for store pick up. When getting order from store, I informed...
View full review
View full review
Resolved
ID
#1723142 Review #1723142 is a subjective opinion of poster.
Service
The Childrens Place Customer Care
Pros
  • Prices
Cons
  • Terrible customer service
Reason of review
Gift Receipts
Preferred solution
Provide Gift Receipts