Heat and Glo - RESEARCH PRODUCT BEFORE BUYING
Bought a cosmo42-IFT. Unit looks nice . The problem is a safety issue on shutting off the gas valve. In case of an emergency to shut of gas valve in unit, there is no space to put your hand in to shut off the valve. Called tech support and asked them and they told me to have screw driver to take off plates to access. Looking for a screw driver is an emergency is not a good option. Bad design. They should design it with easy access to shut off gas valve.
Reason of review
Poor customer service
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.