peliroja
map-marker Cicero, Illinois

Revive Your Lawn fails to provide service

They are quick to call you back to get new customers, but that's where it ends. I contracted them for a spring clean up by hand with weeding and trimming of the landscaping, and summer long fertilization service for the grass, and paid a deposit up front. Then i couldn't get them out to the house or get the guy to call back. Finally they showed, after several attempts, and didn't do the spring clean up. My dad was out at the house at the time, and said they walked around with a leaf blower in the landscaping, disturbed some wiring, and did the fertilization. They didn't do any weeding or trimming, or haul the trash out. Then i couldn't get the guy on teh phone again. I tried several times to schedule them back to complete the work, to no avail. I'd call 5 or 6 times and leave messages each time before i'd get anyone on the phone, and no one would return my phone calls. The owner's attitude was: "hey, that's business, what are you going to do". Finally, my dad did it for me. I would have done it myself initially if i weren't 7 months pregnant. Then i fought with him about getting my money back. It took me 5 weeks to get that back once he said he'd refund the clean up work, and when i got it, he sent me only 1/3rd of the amount we agreed on. So, I paid over $105 to have someone walk through my landscaping with a leaf blower. I live on a really small lot, so we're talking maybe 5 minutes worth of work!
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Guest

Revive Your Lawn has worked with me for years and I have been nothing but happy, they take their time and make sure it is done right.