comment to review:

USAA Mortgage: Never use them

USAA #501108
My update
It took me more work to get to closing than USAA put into the loan. It was an unbelievable experience that I would not want others to experience.
we went to closing and found out they charged us more at closing than what was in the email we received from USAA the day prior. They charged us more than Wells Fargo would have charged us. They also agreed to a 2% escrow hold back with work being completed within 90 days of closing. But when we get to the closing table I am told I have 30 Days to get the work completed. I tell them I have emails from USAA which state I have been told I have 90 days but the i hired for closing Mark S. tells me there is no choice. I will never use the lawyer I hired either. He was more interested in going to a redsox game than assisting me with the issue. I am sure he was fed up with USAA and my case, so he could care less about my escrow hold back.
Even with the emails we have there is nothing I can do to USAA to get my money back, so writing the truth on the web is the only way to pass the word and warn others.
STAY AWAY FROM USAA MORTGAGE.
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