COX Heating and Air Conditioning - Clearwater, FL
For 12 years, I was, WAS, a loyal customer. Owning 10 rental units and my primary home, I purchased new a/c's from Cox for all my rental properties. Cox serviced all homes over a 12 year period. Last week, I called them to service my a/c. I was informed I needed a new coil - cost $2500.00. Called another a/c company for 2nd opinion. 2nd company serviced condensor, replaced canister, charged frion. Cost $120. A/c works perfect! Customer called Cox - spoke with "Donna" and informed her of situation. She said 'the supervisor' would return my call. Never did! Use Air Doctor out of Oldsmar Florida instead. At least AIR DOCTOR is an HONEST company! Sorry Donna, would not file complaints on internet if you kept YOUR PROMISE and if the supervisor would have called me for an apology. YOU'RE FIRED!
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