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Minnetonka - Beware of how this company handles customer problems

I sent a couple of emails to your customer complaint devision about aa pair of sheepskin slippers that I boubht this past August, And the only response that I have gotten is a bunch of advertising for other items.I was hoping for some help, but instead all I got was propeganda
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ID
#1718264 Review #1718264 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Product
Minnetonka Shoes
Pros
  • Nice looking products
Cons
  • Poor customer service
Reason of review
Bad quality
Loss
$72
Preferred solution
Let the company propose a solution