Kymani Eac

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Verified Reviewer
| map-marker Shelbyville, Kentucky

Paccar - AVOID

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Updated by user Dec 27, 2019

PACCAR did not reach out to us at all. CIT refused our claims even when working with the BBB of Illinois.

Today is their last day for a final response theough the BBB. I had to pay $16000 out of pocket for repairs that our repair shop agree was due to shotty work just 5000 miles prior.

Will not buy PACCAR again and highly advise against anyone using CIT. They are not upstanding business people!

Original review Nov 27, 2019
Purchased a used Peterbilt from a dealer who bought from auction. I had wanted a PACCAR engine and would not look at anything else The truck I purchased had less than 1000 miles with a new head. Drove the truck for 4000 miles and the head blew. PACCAR and the shop that did the work (CIT) will not stand behind a warranty and are NOT being truthful about repairs done even though I have a detailed INVOICE of the previous owner. Disappointed and PISSED!
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Loss:
$20000
Cons:
  • Wont stand behind warramty
Reason of review:
Warranty issue

Preferred solution: Let the company propose a solution