New Reviewer

Dennis Eakin Kia - Be careful

I already told you what happened
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ID
#1716021 Review #1716021 is a subjective opinion of poster.
Pros
  • Dennis eakin kia is an excellent organization
Cons
  • Factory support for dennis eakin kia has a lot to be desired
New Reviewer

Dennis Eakin Kia - Find out if they have replacement parts readily available just in case

I was backing out of our garage and I bumped the passenger side mirror on side of the door jam. I took my 2020 Sportage to the dealer and they determined that I would need a new mirror. They ordered a new passenger side mirror for me on or about 6 November 2019. I checked with them a week later. They told me that it's projected date to arrive here is in mid December 2019. Of course I had to say, "Are you kidding me?" My vehicle is brand new and you don't have replacement parts available in the United States for it, that is ridiculous. One would think that all the support parts would be available before the actual vehicle was placed on the market to sell. What is upsetting is that it takes months, not days, to get a replacement part for a brand new vehicle. I would like to know when my dealership in Killeen, Texas can expect to receive this passenger side mirror for my 2020 KIA Sportage. Thank You, Mr. William Sunde wsunde@***.rr.com
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1 comment
#1781746

Be careful

ID
#1716007 Review #1716007 is a subjective opinion of poster.
Pros
  • Dennis eakin kia is an excellent organization
Cons
  • Factory support for dennis eakin kia has a lot to be desired
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered