USAA is Very Unprofessional and Rude
After posting this complaint, USAA denied my claim. They actually made up details of the accident that did not happen.
I do not know if I can blame the company as a whole or just this particular claims agent. He was rude and unprofessional from the start. My insurance company decided to fight back as they knew I was not at fault.
They took the case to arbitration and I just found out that we won 100%. I will be receiving a check in the mail for the deductible that I paid out of pocket and my insurance company will be reimbursed the money their paid for my repairs as well.
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