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Uber - I was charged twice for a ride I didn’t take

On nov 8 I was waiting outside to take my 2weeks old daughter to a doctor appointment , that Chinese driver doesn’t speak or understand English got lost and had cancelled the ride twice on me and double charge me for a ride that I didn’t take . I had to cancel my daughter appointment for the following day
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#1708611 Review #1708611 is a subjective opinion of poster.
Reason of review
Charge for a ride that I didn’t take
Loss
$20
Preferred solution
Full refund