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Spartanburg Chrysler Dodge Jeep - NEVER USE THEIR SERVICE DEPT !

Spartanburg Chrysler Dodge Jeep - NEVER USE THEIR SERVICE DEPT !
Update by user Nov 14, 2019

Just real slow and unprofessional

Update by user Nov 14, 2019

would have gave them less than 1 but they do not have negative numbers

Original review posted by user Nov 14, 2019
Had a scheduled Oil change appt for 1 p.m. for our 2018 Jeep Cherokee. They took it back at exactly 1 p. m. and at 1:30 I asked where my jeep was, they said 5 more minutes. At 1:45 I again asked where it was and again they said 5 more minutes. At 1:59 p.m. I asked again , again same line 5 more minutes. After calling to file a complaint , they finall brought my jeep out at 2:15. In what universe does it take 1h15m to do an oil change.....My new puppy missed his vet appt because of them...You bet ya I'M ANGRY!!!!!!! Why make people schedule appts if you just gonna take your time like you don't care???? They need to be reprimanded for *** service, lieing to customers and not getting job done in proper amount of time! SHAMR ON JEEP FOR ALLOWING SPARTANBURG DODGE TO SEEL AND SERVICE THEIR VEHICLES!!!
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ID
#1707916 Review #1707916 is a subjective opinion of poster.
Location
Spartanburg, South Carolina
Service
Spartanburg Chrysler Dodge Jeep Oil Change
Pros
  • Sell jeeps
Cons
  • Waiting 1h15m for a standard oil change
Reason of review
length of time for a scheduled oil change
Loss
$75
Preferred solution
Re-emburse me for my time ..and add a couple more oil changes with a note that states it is to be serviced as per my scheduled appt.