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Kendra Scott - Customer service/coupons

I placed an order at 8:15 on a Monday and used my 15% off code that I got for signing up for emails. That night at 6:03 I got an email for 30% coupon code for a future order. I am a full time working mother and never saw the email under the next day. The coupon code expired at midnight so I got 6 hours to use it. I called this am to see if they could apply the extra 15% to my already existing order and was told no. I purchased a Christmas gift for my sister and the lady I spoke with was trying to help by speaking to her supervisor but they wouldn't give the extra off. I told her I was returning the items.
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ID
#1706233 Review #1706233 is a subjective opinion of poster.
Service
Kendra Scott Customer Care
Reason of review
Pricing issue