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Apple IOS Updates Take Away Features

When will Apple Computer put back the features that their IOS updates have taken away??!! As of IOS 5.1, users have lost the ability to see chapter and audio titles in their videos. Also, music videos can no longer be grouped by artist, which means you have to scroll and scroll and scroll and scroll to get to the video you want. Before, your music videos where grouped under an artist when you had 3 or more videos from that artist, so you could easily skip over that artist or select the artist to reveal the videos underneath - it was very elegant. A big reason that people buy Apple products is that they're one of the few companies that do the software as well as the hardware, and they used to do both superbly. Now they rush to add features that are geared toward making the company more revenue, like adding "Store" buttons to make it easier for users to purchase items from iTunes right from their device. But in the process of adding these "improvements", they carelessly take away the core features of what made IOS great. They even crippled their new iPAD 3 by not allowing users to display song lyrics!! It wouldn't be so bad if Apple was responsive to feedback and fixed the problems that users bring to their attention. Unfortunately, they've become arrogant and don't care what people tell them. I've called their technical support, left feedback on their feedback website, and even wrote an email to their CEO, Tim Cook, and I still haven't got through to them.
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ID
#313451 Review #313451 is a subjective opinion of poster.
Location
Parker, Colorado
Service
Apple Technical Support