New Reviewer

CCNow - No shipment/delivery

CCNow is an authorized retailer for Heirloom Tomatoes, listed on numerous sites, but basically all selling seeds provided by the manufacturer: Roguelands Heirloom Vegetable Seeds Company. Aug 21 - I made an on-line purchase and received a shipment confirmation Aug 23. Contract agreement between the two companies’ states that no shipment confirmation may be sent to customer before actual shipping takes place. Web site (http://www.vegetableseed.net/index.html) indicates 4-10 days delivery. Sept 8 - no merchandise received. My inquiry was directed to CCNow, and I was informed of a stop order and reshipment. Sept 16 - products not received. Inquiry with CCNow and was told shipping is 1 - 2 weeks (again, website indicates 4-10 days). Also, told to wait until Sept 22. That date came and went without delivery. Sept 23 - filed another complaint with CCNow. Sept 24 - requested an immediate refund with both CCNow and apparent suppliers email address, veggieseeds@***.com. Neither entity acknowledged my request for refund. CCNow stated that I should wait another three days for delivery (obvious blanket message because I received it before). I responded that it was unacceptable; I wanted a full refund, immediately. Sept 25 - received message from CCNow regarding another reshipment and an additional message stating that they had requested information or a refund from the Seller. This is, in my opinion FRAUD. CCNow is the seller, as reflected on my receipt. Additionally, I believe Credit card association rules specifically prohibit credit card factoring, that is, taking a credit card payment on behalf of another company. CCNow misrepresent their position in my transaction a has failed to provide services and refund my money
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2 comments
#135342

I ordered and was charged by CCNow for several designed switch plates. I was told on several different times that the order had been shipped.

I was given a number that was supposedly a USPS tracking number. When I went to the post office I was told that was not a tracking number at all.

So far I am not getting satisfaction from BBB and am sure CCNow is a scam and fraud. I will not give up.

#37727

I have bought secarax through CCNOW

on 29/08/2008 so far no product. every time i get an email saying "this after shipped another product free of charge" I believe it is a rip off

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ID
#136995 Review #136995 is a subjective opinion of poster.
Location
Altamonte Springs, Florida
Loss
$25
New Reviewer

Roguelands Seeds Company (failed to ship)

I placed order for 100 veg seed packets on Aug 21. Received order confirmation, then shipping confirmation Sept 23. Did not receive at end of two weeks. Contacted (Sept 7) shipping email and payment co. Both responded by saying inquiry made, reshipped Sept 8. No shipment 10 days, later, follow-up inquiry and was told wait until Sept 22. No shipment by Sept 23, placed inquiry, as above, again. No response from either. Website indicates U.S. require 4 to 10 days from date of shipping. I am requesting a refund and will post follow-up on this and other complaint sites.
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ID
#136684 Review #136684 is a subjective opinion of poster.
Location
Altamonte Springs, Florida