New Reviewer

Pissed at

Hello,  I would like to complain against On April 14th, from 11 am to 5 pm, I went through their whole program but when I got to the final exam, after less than five minutes, the site kicked me out. I called their customer service for assistance and the person I spoke with said that she could not help me; and I would have to call back Monday when the supervisor was there. I called back Monday at 4:25 and spoke with the supervisor Norma and explained what had happened when I took the test. She started being very rude. After repeatedly telling her that I had not done any of the things that they said would cause it to time out, she started yelling at me saying there was nothing wrong with their website. I told her I did not mean there was anything wrong with their website and that I just wanted my questions answered. After that, she advised that there was nothing else they could help me with and that I would need to contact the court. I am very upset over the poor customer service and the time that was wasted.
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#312623 Review #312623 is a subjective opinion of poster.
Phoenix, Arizona