New Reviewer

Shasta Rv - Hello? Is anyone listening?

I've tried several times to reach out to Shasta using their contact form to no avail. Every time I fill out the form it responds with an error saying the page is not recognized. It's a 2020 Shasta Phoenix 370fe fifth wheel, which we bought brand new. We have issues with the coax system, the awning, and a lack of a proper owners' manual. The dealer we purchased from is very helpful, but getting the rv to him takes 3.5 hrs driving time.
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ID
#1701202 Review #1701202 is a subjective opinion of poster.
Location
Stockbridge, Georgia
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution