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Bayview Loan Servicing - Payment Processing errors and invalid charges

Arranged payments via phone and website for specific dates which were confirmed, however, bayview would process the payments the next day in error and then apply returned payment fees and late charges. Failed to respond when provided proof of proper confirmation date for payments. Website does not allow issues or complaints to be submitted because it is constantly experiencing "technical difficulties".
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ID
#1700006 Review #1700006 is a subjective opinion of poster.
Service
Bayview Loan Servicing Mortgage
Cons
  • Payment processing errors
  • Invalid fees
Reason of review
Problems with payment
Loss
$233
Preferred solution
process payments on confirmed dates, not earlier. Credit returned payment fee, late charges and corporate advance fee