USAA - The worst experience in my entire life
USAA has no clue when it comes to home insurance/flood/hazard, they re very poorly trained , big communication break down and very unprofessional. I have been dealing with the same issue for 4 months now. I was told that the flood insurance will be collected at the closing but guess what , it didn't happen so now the bank is charging me around $500 for 3 months because they drop the ball. It took them 3 months to notify me that my flood policy was cancelled by the insurance company, and according the bank regulation I should have continuous coverage all the time. Now I have a valid policy that was obtained through the bank but they still send me mail telling that they need a copy/proof of my coverage, how crazy is that, they re the one that obtained the coverage to begin with but they don't have a copy? You be the judge. I didn't mention the headache I went through before closing let's leave that for some other time. Last word is USAA they re good with auto insurance anything else please don't walk but run. Good luck.
Usaa Auto Insurance
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