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Kirby - Over heating and the Sacramento office fails to help

Update by user Dec 16, 2019

Does anyone know the 800 telephone number for Kirby, or their email address? I am getting ready to toes that piece of crap in the garbage.

Original review posted by user Oct 31, 2019
I purchased top of the line Kirby with carpet cleaner. At first it broke the brush belts. I was told by the manager, that he would call the shop and the Kirby would pay for the belts, I drove the Modesto CA. the owner advised me that no one had called. I was required to pay for the belts out of my pocket. That was less the 18 months, Now when I use the vacuum, it give off a very strong odor. When I called the manager I was told by that person that Kirby did not do repair and that I best read my sales agree. I will never buy another Vacuum from Kirby and I will post this note on my web pager and over 2,000 followers
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ID
#1695952 Review #1695952 is a subjective opinion of poster.
Cons
  • It burns belts faster then you get them on
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3800
Preferred solution
Full refund