New Reviewer

Comcast is a JOKE!

I have never been so disgusted with a company. Over the last 42 hours I have talked to 10 different agents with a total of at least 6 hours talk time. ALL FOR INTERNET! & I PURCHASED MY OWN MODEM AND INSTALLED MYSELF! Ya know, not for nothing but these incompetent "adults" get paid to sit and talk to me. I unfortunately am sitting at HOME after WORK speaking with them!! Not even 2 out of the 10 agents were on the same page! Comcast is a joke & Corporate will hear me raise ***! All I wanted was internet something that should have been so simple, instead I have to talk to Moe, Larry, and Curly to get a headache instead. Then once I was able to access the internet it only worked until the next morning. Then when my husband called tech. support the next morning, they blamed it on my NEW computer. The computer with all the bells and whistles fresh out of the box 48 hours prior. Comcast is right up there with Sprint, they both take your money and give you a run around. They are never any help, and you have to literally keep them on the phone for an hour and scream so much you loose oxygen! THEN TO TOP IT ALL OFF!!!!!!! When you attempt to get in contact with corporate to give the feedback regarding their less than satisfactory service, there's no number, no email, no contact information what so ever! Comcast you disgust me!!!
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ID
#308326 Review #308326 is a subjective opinion of poster.
Location
Dracut, Massachusetts