New Reviewer

Shapermint - Unable to process return online

Although I filled out the form to do a return, when I click on the credit options nothing happens. I have done an online chat, but all that gets is an email with return instructions. I've been to that section of the website, but it doesn't work even using various browsers and computers. Order #SM244**** ZIP 59722
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4 comments
#1770904

Facebook page does NOTHING!

#1770889

Hello, autobot. I have tried the email address. I just receive an auto reply telling me to use the website which HASN'T WORKED!

#1770648

I tried that email address. I just keep getting auto replies.

#1770634

Hello there. Thanks for letting us know and we're sorry to hear that you were unable to process a return on line.

Let us assist you further.

Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.

View more comments (3)
ID
#1695431 Review #1695431 is a subjective opinion of poster.
Pros
  • I like the products
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$53
Preferred solution
Full refund