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Digital Supply USA - Not an honorable company - cheated on refund of defective merchandise

I ordered a new Samsung screen. It didn't work, and I sent it back with an RMA, insured thru the USPS, and well wrapped. Since they took so long to send the RMA, I checked them out on line and saw they had F ratings everywhere. I marked the screen unobtrusively so I could identify it later. They claimed it was broken physically when they received it. Now they will neither return the old screen so I can claim it or will they respond to my emails. No numbers are listed on their website, but one I was able to obtain is an answering device and they will not call back. I have complained to the FTC, the credit card company, the Attorney general, the post office and various complaint sites to warn people off.
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#1694727 Review #1694727 is a subjective opinion of poster.
  • Shifty and not completely honest
Reason of review
Warranty issue
Preferred solution
Full refund