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Resolved: Thor Industries - Poor quality in material used in furniture

Update by user Oct 30, 2019

this issue is not resolved

Original review posted by user Oct 30, 2019
013 hurricane 32a .Called customer care said there was nothing they could do about this problem. Tried to find out if they would be going after the company the made this material, was told not that they no of. Looks like they have known about this for awhile and still did nothing. Wont be buying any of there products again, prefer to buy from a company that's proud of what they place in there rv's.
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1 comment
#1770099

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-**** (Mon-Thurs.8-5 and Fri.8-4 ET) or you can email me at TMCTeam@***.com. You can also message me the last 8 of your VIN, Phone number, and Email, and I can then have a customer support team member contact you.

Resolved
ID
#1694301 Review #1694301 is a subjective opinion of poster.
Pros
  • 1 person i talked with was great
Cons
  • Quality very poor
Reason of review
Bad quality
Loss
$3000
Preferred solution
have company replace damage upholstery since they knew this was happening