Grace N Kpa
Drive Medical - No phone service to consumers of their products
I used my scooter 1 time, and recharged the battery. Scooter now will not turn on. Drive Medical does not take phone calls even though they offer a phone number for customers. Their phone message tells the customer to go to their website. This is problematic for those who need help immediately and/or do not have access to the internet (which would include a large number of seniors).
- Variety of scooters
- Availability of customer service
Reason of review
Poor customer service
Let the company propose a solution
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