Frederick G Nwb
Had a book self-published with iUniverse in 2009. They made a mistake printing the back cover. I had to pay half the cost for a re-do. Now, 4 years later, I had a suspicion. I ordered 2 copies of my own book from Amazon.com. It was delivered today, 2/7/13, with the...
Iuniverse - Random Thoughts of a Simple Mind
My title was submitted for printing and eventual publication to iUniverse. I received a proof copy that had a serious error on the back cover caused by them. I had to pay the cost to correct it before they would resubmit to printer. The problem was corrected and made ready for sale in June, 2009. I even purchased several copies from them for re-sale. Today, I purchased my own books from Amazon.com. These books were delivered to me today, 2/7/13, with the same old serious error on the back cover. iUniverse told me to call Amazon.com because it's their fault. Amazon.com said, "NO, it's iUniverse's fault. I already knew this. I wonder how many books were purchased by readers with the old serious errors.
Comcast - Raised rates, billing statement too complicated to understand
Comcast Cable continue to raise my rates even after I turned in some of their equipment I can't afford. Called several times for an explanation but they seem to always make it too complicated to understand. Even the paper billing I received in the mail is too complicated to understand. When calling on the phone they always want you to wait for a call-back because they are supposedly waiting on other customers. The call back can take as long as 2 hours. When I finally get their call-back I can be on the phone with a customer service rep for at least 20 minutes. One call to them in particular on 3/22/12 lasted about 8 minutes, then he put me on hold for another 32 minutes. I couldn't hold on any longer. This is the last straw. I am in the process of contacting the Public Service Commission of my state. If that dosen't work, then maybe I will start a class action law suit.
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