New Reviewer

Shapermint - Not Hassle Free Returns!

I followed the sizing chart but still found the item I ordered did not fit and wasn't what I expected. No worries they claim to have hassle free returns. WRONG! Although I can clearly see my order when I sign into my account it tells me "order not found" on the customer care page when I go to start a return. I have contacted the company through FB messenger with no success!
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1 comment
#1763603

Hi there. We're so sorry to hear that your shapewear didn't fit, and that you weren't able to process a return.

Don't worry because we are here to help you out.

Aside from Facebook messenger, you can also chat with us on our website, or send us an email us at hello@shapermint.com for assistance. Thank you.

ID
#1683471 Review #1683471 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Returns are difficult
  • No phone number or customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$25
Preferred solution
Full refund