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Ideal Spa Covers, Inc - Warranty Sucks

I purchased an Ideal Spa Cover, Inc vinyl replacement cover for $430 just over 1 year ago. Just this past week, I noticed that ALL of the handles and tie downs (made of webbing material) just absolutely disintegrated! The company warranty says that they will fix the vinyl but that I have to pay for shipping BOTH WAYS which is going to cost me another $40-50 for fixing their defective cover. I wonder how many others have this problem??? I strongly recommend that you look elsewhere when deciding which manufacturer to go with when it is time to replace your spa cover.
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3 comments
#622646

For Information about the IDEAL (TM) Spa Cover call Discount Pool Supply @ 949)496-**** (updated 3/13/13)

Visit our website @***.spacoversetc.com

#174687

for information on Ideal Spa Covers or call Chris @ Discount Pool Supply @***.481.0886

#174686

I have sold the Ideal Brand spa cover for over 15 years and it is by far the best! I have sold many other brands in my 23 years in the industry and no other brand is as good as the Ideal Brand Spa cover.

If you have a warranty issue bring it back to the orginal place that you bought it. They will do the warranty for you on their dime

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ID
#135659 Review #135659 is a subjective opinion of poster.
Location
Sacramento, California
Loss
$450