New Reviewer

Four Seasons Sunrooms - Stay away

Company is happy to take your money but does not care about customers concern. I stand behind what I said. No person from management ever called back nor did they come back to finish the job. The city inspector checked the job and stated I needed a at least one more bracket on the pergalo and really I needed a more secure bracket system. No one ever came or called. Stay away Stay away. The worst company ever.
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ID
#1707718 Review #1707718 is a subjective opinion of poster.
Location
Topeka, Kansas
Service
Four Seasons Sunrooms Customer Care
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
New Reviewer

Four Seasons Sunrooms - Poor company

Very disappointed with the work and finished product. The job should have been completed in 3-4 days tops. Ended up taking 6 weeks. The job Called several times about when someone would come and finish and would be told someone would be out and then no one shows and no phone call or email. Was told that I was getting aluminum pergalo and paid a premium price and then decorative ends are plastic. The gutter system for the roof is to small. No dedicated end caps. The cuts on trim were filled with caulk instead of being cut right. No blocking under one of the pillars,the pergalo did not have proper bracing to house and the city inspector stated it needed to have another brace and no one has been back. The railing I purchased the post were short so they had to cut into decorative shoe around the main support beams the 6x6 post. I complained about the railing but I not a thing offered. The work was done by one person instead of having at least two people. Worker would show up between 10 and 11 am and leave before 4 pm. Did work one day at least 8 hrs and one other day about 6 hrs. This is one company that people need to stay away from. I am a disabled veteran and was taken advantaged of. Tried to talk to management several times but no calls were ever returned. Stay away.
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ID
#1680340 Review #1680340 is a subjective opinion of poster.
Service
Four Seasons Sunrooms Installation
Reason of review
Poor customer service