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E2save one stop phoneshop 'I feel so let down'

I purchased 2 mobile phones from e2save. One arrived exactly as discribed whilst the other clearly used. After making an officail complaint to the company they wrote telling me basically the goods was a 'clearence item' so pre-used. Clearence don't mean 'second hand'. Be ware any potential buyers. They deducted £4.99 so called admin cost and deducted a further £10.00 air time, what ever that is and to top it all off I had to pay to send the rubbish back to them! I feel totally 'mis-lead' so learn by my mistake. Be very wary!
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#135500 Review #135500 is a subjective opinion of poster.