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Resolved: Great Escapes Pool and Spa - Jacuzzi SPA issues

Great Escapes Pool and Spa - Jacuzzi SPA issues
Great Escapes Pool and Spa - Jacuzzi SPA issues
Great Escapes Pool and Spa - Jacuzzi SPA issues
Update by user Oct 14, 2019

WRONG BUSINESS

Original review posted by user Oct 14, 2019
Bought a $9000 Jacuzzi and the first time using it the foot Jet broke, they came out to fix next day and said they need to order a part. 1 Week later they say they can't get the part ( 2019 Jacuzzi ?) so they need to replace the Spa. 3 weeks go by the come to deliver the new spa and get stuck in my Yard and tear up my lawn and say we can't deliver today. I submitted pics to Great Escape and still no one has even contacted me. USE AMERICAN SALES much better sales and service!
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Resolved
ID
#1679873 Review #1679873 is a subjective opinion of poster.
Location
Black Point, South Australia
Pros
  • Good price
Cons
  • Bad service
Reason of review
Damaged or defective
Loss
$9000
Preferred solution
Let the company propose a solution