Johan V Kyy
Volkswagen South Africa - Original paint on VW Transporter washing off
I bought a new VW transporter from Volkswagen in 2011 Vin Number WV2ZZZ7HZCH003318. A year or two back i complained directly to Volkswagen Centurion that the paint on the roof was peeling off and the answer that i received that was this was natural and i had to pay half of what is needed to redo the paint. VW would pay the other half. According to them there was a life-time warranty on rust but not on paint - obviously i had no idea that this was even possible. At present the paint is peeling off my vehicle so badly that i cannot wash my vehicle as the paint literally falls off when washing. I can just imagine what the answer is going to be - do not wash your car :-) If this is indeed the quality of paint used on Volkswagen vehicles could someone please confirm this in writing as this was not the quality that i expected from a good brand like VW.(082 410 ****)
Reason of review
Let the company propose a solution
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