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Uber - Her app messed up. I guess

Uber - Her app messed up. I guess
Uber - Her app messed up. I guess
I ordered a ride about 1:40 About 2:00 I noticed it aays the same eta as when i ordered the car. So i text my driver only to find out i needed to order another ride. Now i feel like i need to contact my driver and confirm they are on their way. This has caused a fight between my boyfriend and i. So frustrating then i ordered a differant car only to find out my bf is freaking out so i'm forced to cancell my ride only to be charged $5!
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ID
#1673472 Review #1673472 is a subjective opinion of poster.
Service
Uber Taxi Service
Pros
  • Convenience of uber
Cons
  • No customer service
  • Never got picked up
Reason of review
I confirm my ride in about 20 minutes later I text her because my app still said the same time of arrival for her to pick me up she said her Uber app froze for me to order another ride flash car I did that only to find out my boyfriend's friend is pissed
Preferred solution
Let the company propose a solution