CG Service Appliance - CG Services Harasses their clients!!!
We had a service call into Lowes for a Manufacturers warranty of our Washing Machine. CG Services came out to the first service call to fix the machine originally. Lowes asked if it was oK to send them out again, our reply was yes, we had no issues with them the first go around. The service was set up and the day before they were scheduled to come out they called my husband and said "the part needed would not be in for 2-4 weeks" to that my husband replied, "how do you know which part is needed if you have not even looked at the washer to figure out the issue" then the woman on the other line said, "oh, well we have to reschedule your service call becasue we are booked for 2-3 weeks out" my husbands reply was "This is ***, this is ridiculous we need to have our washer fixed" the woman from CG Services reply was " WHAT YOU THINK OUR COMPANY IS ***, WHO ARE YOU?..." this went on for a few minutes and my husband simply hung the phone up. A minute or 2 later my husbands phone rang, it was CG Services the person on the other line identified herself as the supervisor of CG Services and said to my husband "Who the *** do you think you are calling my company ***? Who are you? Who do you think you are?" My husband simply hung the phone up again, they proceed to harass and call his phone until he answered the phone again and the "supervisor" again proceed to yell at my husband. My husbanded ended the conversation with "if you call my phone again I am calling the police" this ended the harassment.
Washington, District Of Columbia
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