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Rogers Communications - DO NOT GET TRICKED INTO GETTING THEIR INFINITE PLAN

Rogers Communications - DO NOT GET TRICKED INTO GETTING THEIR INFINITE PLAN
Rogers Communications - DO NOT GET TRICKED INTO GETTING THEIR INFINITE PLAN
Rogers Communications - DO NOT GET TRICKED INTO GETTING THEIR INFINITE PLAN
Rogers Communications - DO NOT GET TRICKED INTO GETTING THEIR INFINITE PLAN
Rogers Communications - DO NOT GET TRICKED INTO GETTING THEIR INFINITE PLAN
Rogers Communications - DO NOT GET TRICKED INTO GETTING THEIR INFINITE PLAN
Long time customer here. Was never told by the Rogers rep that after I used the initial 10G of data that my ‘infinite’ data will be throttled down to a crawl. Super misleading. Literally feels like dial-up. Heck I’m sure other telecom providers can afford to advertise this if this is the speed that they’re not telling you. DO NOT GET TRICKED BY THEIR FALSE ADVERTISING!!! Sure you’re not being charged for going over the allotted data but the ‘infinite’ data is not even worth using. Can’t even listen to a podcast without cutting out, one instagram page takes ages to load, and you can forget about opening email attachments.
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4 comments
#1787415

this ignite tv i have trouble with it.since i got it.there is a lot of times i cant watch tv. My Tv screen goes black and it says they are having trouble .It happens a lot.

#1813135
@Anonymous

Hi there, if you're still experiencing issues with your Ignite TV service I would recommend you to speak to our technical support team at 1 855 381-7839. You can also reach out to us via Facebook.com/Rogers, Twitter @RogersHelps or our Rogers Community Forums. -Zara

#1759392

Hello, thanks for your feedback. Your Rogers Infinite data plan includes 10GB of data at max speed on the Rogers network.

You will continue to have access to data services with no overage beyond the max speed allotment at a reduced speed for both upload and download until the end of your current billing cycle. Applications such as email, web browsing, apps, and audio/video streaming will continue to function at a reduced speed. For more data at max speed, feel free to purchase a Speed pass or you can change to a 20GB or 50GB plan.

For more information, visit www.rogers.com/plans. -Zara

#1757796

Horrible

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ID
#1672155 Review #1672155 is a subjective opinion of poster.
Service
Rogers Communications Mobile Phone Service
Pros
  • No pros
Cons
  • False advertising
Reason of review
Not as described/ advertised
Loss
$240
Preferred solution
Let the company propose a solution