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So, land lines are fairly useless except for the Solicitous Tribes allowed to harass us at all hours by our "leaders". Loved the BLOCK CALL feature; from which we were able to figure out just how often those rude rascals run am-mock. Got "magic jack ""PLUS"" (...
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ID
#1295439 Review #1295439 is a subjective opinion of poster.
Service
Magicjack Technical Support
Pros
  • Silence was golden
Cons
  • Run-around
Reason of review
Poor customer service AND bad quality
Loss
$75
Preferred solution
Let the company propose a solution

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Con Edison - CONSOLIDATED EDISON or CON-JOB?

After 10 days of experiencing the equivalent of The 21st Century Dark Ages, 2 weeks later,we are still recovering from thousands of dollars of damages and from a Horror Show we hope to never re-live.We now realize that we can not count on either our Monstrously Bureaucratic Power Company or our local/State government to do its job. When we have an "Event" (such as the last Super storm Sandy 5 years ago ) , we find ourselves abandoned; Rolling up our sleeves & reaching for our chainsaws to do the town's job of clearing major roads, or else. This Event will most likely impact how we vote in the Future; Also; We are researching the best generator to cover our needs in maintaining our 2 buildings and our 240' well. BTW; A tip of the Cowboy Hat to the Gentilhombres from South of San Antonio, Texas. They did a great job since Con Ed itself failed so miserably, both in their administration and lack of preparedness for such an awful event as The Mighty Quinn. Con Ed has revealed a pattern as they have consistently strayed from their fiduciary duties; NEVER bothering to inspect the 100 year old decrepit telephone poles that were (until a scant couple of years ago) THEIR Property. A Fact parleyed to us during an outage only a couple of months ago when the Head Lineman stated quite clearly that he would "not attempt to either climb or make a hook-up on those ancient,decrepit poles!" Thanks a bunch, Folks! This Story gets better, as when Super-storm Quinn hit our area 2 months later, Con Ed "didn't know ( that is, our address when we filed this recent outage ) you existed, as our GPS couldn't detect your locale". To reiterate; They had just been here to re-connect fallen wires only 2 months earlier! To clarify; Back in the 1950's, a re-zoning occurred & or location was deemed different than our mailing address. Advanced technology had it's way with a Consolidation of TOO MANY Bureaucracies that couldn't see its own feet over its bloated belly, if you pardon my analogy. What we got was 10 days, with no real assurances, but actually mis-truths as to estimated repair time. 10 days of hauling water, ( like my Parents did here back in the 1940's) from the brook in the valley and racing around to stoke the fireplaces in our two buildings to keep the pipes from freezing.Twice during this ordeal, we received texts stating our power had been restored which was not the case on either occasion. We literally had to chase repair vehicles (which were rarely seen in our area ) and drag personnel down to see the damage (not the damage from the tree that punctured our roof, but the one that knocked 2 other trees down, ending up splitting one of those antique centenarian telephone poles mentioned above in half. As no crew would be immediately available, we were advised ( by "Elvis", a kind fellow in the CON ED car sitting for days watching a major downed power cable on our road ) that major tree work/removal needed to be undertaken before any re-wiring would be performed, further delaying restoration of power to both our & our neighbor's residence that have been paying CON ED since the 1930's; Yup; We've been here THAT long... Adding to the tragedy of this Event, the Patriarch of our Neighbor's Family next door passed away at the height of this Storm forcing his Senior Citizen Wife to vacate to an unfamiliar refuge ). So, my neighbor's Son & his sons served as ground crew while I climbed the precarious hanging trees and chunked sections with my chainsaw. This went on until I could see no more as Twilight and a very cold Darkness set hold. Hard to believe, but even after all obstacles were cut & removed, we were passed by by the service crews after they had fixed the main line on our road. Once again, we were told the repairs were made and power restored. Even when we responded "NO" on-line, we were told by crews (that) we had power. Assured ,after literally tracking them down,once again, that they had repaired everything on our road and all was back to normal. It bears mentioning; One of the Hallmarks of this Computerized SNAFU was when we navigated the Con Ed Website via cell phone, trying to get any semblance of assurance that we did indeed both exist & matter: What we found haunted me as I tried to sleep; And I quote; UNFORTUNATELY, WE CANNOT GIVE ANY ESTIMATE AS TO REPAIR SCHEDULE AT THIS TIME." A couple of days later;Enter "Jesse" & his very skilled crew of men & 7 trucks from San Antonio; Sub-Contracted, as almost all of CON ED was sent to Puerto Rico leaving us freezing, hanging out in the wind. My Lady had tracked him down earlier on the road & he remembered us and brought his top-notch crew as soon as he had a moment. Many thanks to those Gents! And Con Ed, if you are listening; You are too big and you failed once again!
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ID
#1220071 Review #1220071 is a subjective opinion of poster.
Service
Con Edison Residential Electricity Supply
Cons
  • Reprehensible impossible get recognition living in 3rd world
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Replace the poles that should have been inspected & replaced many years ago when they legally were the property of CON ED.

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BRIEF History; We have been both buyers & donators to Goodwill since the 70s. Pop Passed in 70s; All donations were to GOODWILL. Mom in the 90s; Same process; GOODWILL. My Partner recently purchased multiple items at a GOODWILL in Nanuet. A couple she wanted to return....
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2 comments
#1613390

This store went from good to bad in the matter of one month. Temporary corporate manager basically killed the store.

Shelves are half empty, stuff is overpriced. You’ll find one tenth of the shoppers what it used to be. It is starting to get 99c store look.

Have no idea where all our donations go. Think twice before planning a trip there....

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ID
#1184616 Review #1184616 is a subjective opinion of poster.
Location
Elmsford, New York
Service
Goodwill Manager
Cons
  • Being treated like trash-common thief with accusations
Reason of review
Poor customer service
Preferred solution
An apology from Janay would help. She should be advised to treat customers in a more professional manner

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Witness the Embarrassing Decline of APPLE

Sad,but True; Disappointing, embarrassing, underwhelming. The Genius Steve Job is sorely missed. Being a Member of P.C.COM for years, I never thought in my wildest dreams that I would be so P.O. ed at our Beloved APPLE MAC. While Steve was with us, we acquired a MAC PRO Tower, a MACBOOK PRO, 2 iPads & an iPhone. For reasons of access/location, I started to use an old DELL PC a friend gave me. It was my habit to use the MACBOOK PRO on occasion, as my Lady had issues with the "New" operation system; "Yosemite". THAT was where we first started to realize that not ALL was well.... Upon moving to the iPhone 6+ wherein the infamous "BATTERY SNAFU" Incident occurred, served as the straw on that proverbial camel's back. In brief; Apple released an update that taxed & allegedly shorted the functionality of iPhone's' battery. Lack of any warning as to this potential damage provoked extreme anger in many customers,causing APPLE to make a conciliatory gesture of a fresh new battery at a reduced cost. Upon contactingAPPLE, our call was Routed to Texas, where we were assured the battery would be sent to a distant APPLE Store across the Hudson River in Nanuet, as the waiting time at our local store was over 2 weeks.. Made appointment, went to appointment (at previous known location in Nanuet; NO ONE apprised us of the new location!?!? ) but, had to drive to new location where, upon arriving 5 minutes late (past the 15 minute window) we were told we had missed the appointment. As we protested this inconvenience of driving over an hour round trip for nothing, we chose to wait for an opening. After 30 minutes, we were told the battery was running on 85%, but a replacement was NOT in-stock; Have to return to that distant location when a replacement was available for install.. Asked if we could pick up at The Westchester Mall; a closer location. We were told "not possible; We will contact you when we have your battery." BTW; We were given NO confirmation number; They said " We don't require that number". In addition to this problem,we had issues with our iPads which we were advised to bring with us to the Nanuet Store,where we were dismissed with a negative response. Instead; We were given a Link to do our own "easy fix", WHICH TURNED OUT TO BE NOT SO EASY. Another call;Routed to TN. After 2 hours the fix was accomplished for the iPads. As for the battery confusion, we were turned over to a Supervisor who, again reassured us we would be contacted within 3 days with confirmation of the order. A week later; No confirmation. We called the APPLE Store at The Westchester location. They had NO RECORD OF ANY ORDER for us. Back to Square One. Another order was placed with additional re-assurances. We now have an Official Confirmation Number & are in Waiting Mode. Hopefully; We shall see the Proof of the Pudding soon. Stay tuned.....
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ID
#1172272 Review #1172272 is a subjective opinion of poster.
Service
Apple Cell Phone Part Replacement
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

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Everyday Health And Wellness - "EVERYDAY HEALTH & WELLNESS" IS UNETHICAL!

IN THE SIMPLEST OF TERMS; THE CONTINUANCE OF UNETHICAL BUSINESS PRACTICES WITHIN OUR MARKETPLACE IS TRULY SADDENING. TODAY, I RECEIVED AN EMAIL INDICATING IT WAS FROM A CLOSE FRIEND. WHEN I CALLED HER, SHE INDICATED THAT SHE HAD ABSOLUTELY NOT SENT THE LINK FROM HER EMAIL TO ME. THE MAGAZINE CALLED "EVERYDAY HEALTH & WELLNESS" WHICH USED "DOCTOR OZ" AS A REFERENCE (BTW),IS RESPONSIBLE FOR THIS VERY DISHONEST PRACTICE. AS A RESULT, I (FOR ONE) AN INDIVIDUAL WHO DOES SEEK OUT ALTERNATIVE/PREVENTATIVE MEASURES & METHODS WILL NEVER VIEW ANYTHING FROM THEIR SITE. IN ADDITION, MY PARTNER WHO IS IN THE PREVENTATIVE HEALTH INDUSTRY WILL ALSO SPREAD THE WORD AS TO THE LYING, MANIPULATIVE ACTIONS OF DR. OZ & THE SITE HE REPRESENTS.WHO, INDEED CAN WE TRUST THESE DAYS?
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1 comment
#1116729

Your statement is so true. We should be able to hunt out these unethical business practices as at least being fraudulent. Of course these people don't put out their names or emailaddresses because they're like cockroaches.

ID
#707187 Review #707187 is a subjective opinion of poster.
Location
Ossining, New York
Cons
  • Unethical behavior
Reason of review
Bad quality

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Nuwave Oven - Adding to a long list on NUWAVE...

When we opened our factory sealed "NUWAVE" INFRARED COOKING SYSTEM, a loose part was audibly detected while we put the unit together for its virgin run. As I am proficient with both plus and minus screw drivers, I carefully removed the four Phillips heads and voila; the VERY FLIMSY fan was broken in two pieces. We called the "CUSTOMER SERVICE" and were quickly dismissed as having VOIDED THE FACTORY WARRANTY. As a boy, I was shooting hoops when JFK was assassinated; I intuited that this was the beginning of the Fall of the American Empire. I never imagined it would happen so fast. That we actually GET BEHIND the dispensing of the LAND-FILL JUNK SWILL that CHINA is pawning off on us is a profound tragedy. Congrats to ROME for lasting so long!
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2 comments
#482947

I ditto pdq1222's remarks. I, as well, will not be buying a Nu-Wave no matter how much I like the idea.

Thanks All

#443622

You hit the nail on the head.I was thinking about buying one of these,but was curious as to where it was made.I stay away from products made in China,because most of it is trash.I won't be buying.

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ID
#297274 Review #297274 is a subjective opinion of poster.
Location
New York, New York
Product
Nuwave Oven Oven