New Reviewer

Shapermint - Very Frustration

I received the wrong size. I finally contacted sizing, because customer care would not return my calls, and they said they closed at 7 pm Eastern Standard Time, which I called between 5:30 and 6:30 so they should be open. Sizing told me the would send me shipping label for shipping because they did send the wrong size. Never sent a label so I sent the items with a note and my order number on September 16th, and I showed they received it on the 18th and I have no heard word one. I spent over $50.00 and want them to handle this problem. I am no finding out they don't have customer service.
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1 comment
#1757115

Oh no, IrritableWallaby766! Sorry that you felt this way!

We are here to help you with the exchange! Send us a Facebook message or email us at hello@shapermint.com together with your order details so we can better assist you!

ID
#1671111 Review #1671111 is a subjective opinion of poster.
Product
Shapermint Body Shaper
Cons
  • No phone number or customer service
Reason of review
Poor customer service
Loss
$51
Preferred solution
Deliver product or service ordered