New Reviewer
I am a current USAA mortgage processor for both the VA and conventional lines of business. I am the first to admit that all the negative comments about the USAA mortgage process and processors are, sadly, correct. For starters, my co workers were recruited from largely...
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68 comments
#1247751

I agree this was my most recent experience. I have never done business with a worst group of people.

I wrote to the CEO Stuart Parker and he does not seem to be any more concerned. I finally went to Veterans United and it was a great experience.

They were so bad about not receiving documents one day I went to Office Depot to fax the same documents 8 times and they were continually not getting the complete papers they requested. This was the day I finally had to give up before I had a nervous breakdown.

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ID
#296446 Review #296446 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Service
Usaa Loan
Loss
$500