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Home Shopping Network - Bought 2Tracfone from HSN can't get though to recieve promotion Can't get minutes put on phone

I bought 2 phones from Tracfone on HSN. For almost a month I've been trying to get them activated and get my promotional minutes. I can never get anyone on the phone and when I do get a real person they barely speak English and they put me through a half hour of putting codes in the phone. They then say everything should work in 24 hours. I wait 2 days nothing happens and I start all over again. Now I get a recording that my promotion has expired and I can not get a person on the phone.
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ID
#296231 Review #296231 is a subjective opinion of poster.
Location
West Islip, New York