Junior Reviewer

PUR is poor

bought Pur filters for my nice whirpool refrigerator, bought Pur filters for my jar that i have for 5 years now. I also have a huge Zero filter and another container jar from Zero filter too. I recently bought a Drop filter. All Zero filter comes with a TDS meter to measure contaminants in the Zero filters so you can know when to change the filter. We measure our Zero filters and they are 0 , then when they go up to 6, we change them. Just last week my husband decided to measure the water that comes out of the PUR filters as soon as he changed them. Very surprised, new PUR filter for the Whirlpool refrigerator, after washed 5 gallons of course, registered 53 in contaminants and stayed like that all week. New PUR filter for the jar, after left in water for 15 minutes as per instructions and passed several gallons of water, registered 56 in contaminants, Drop filter registered 61 and we also have an Aquasana in the upstairs shower and that registered 61 also. I think that because people is not measuring their water contaminant, they do not know these filters are useless, worthless. I am sticking with Zero water filters, they come with the TDS measuring meter. These other companies should be ashamed and out of business for lying to the people about their products, a complete fraud.
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ID
#665838 Review #665838 is a subjective opinion of poster.
Location
Marietta, Georgia
Cons
  • Contaminants still in water up to 61
Reason of review
Bad quality
Loss
$600
Preferred solution
Full refund
Junior Reviewer

Bank Of America - Super slow, i don

At the Bank of America branch at 2475 South Cobb Dr. SE in Smyrna, Georgia. Come on, what is wrong with the Customer Service. Went in (middle of May) for the first time in years, the lady let me in her office, the Manager called her, she told me to wait, i waited 10 minutes and left. Went again, last days of May, there are 3 offices, and 3 other desks for Customer Service, only the Manager and two employees, the line at the teller was long, yet only three tellers. Yet despite being so full, they were slow, one lady had a client in the office, she went out to do something, took like 5 minutes, then came back and started talking to other employee (who just finished with someone and came out of one of the offices) of Customer Service, like, hey, we are here waiting 5 people to be taken care of. Then the Manager and the other employee got together and went to another office, we are still waiting to at least be addressed. Three desks are empty, no employees. I went to interrupt them and ask them how much longer it will take for them to start taking care of people, the manager looked at me and said it will take a while. Ahhh, the wonders of working by the hour, and the Manager being slow and passing her "i don't care, i get paid anyways" attitude to the rest of the employees, and this is how businesses fail and then have to close, i have seen it before.
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ID
#642525 Review #642525 is a subjective opinion of poster.
Location
Smyrna, Georgia
Service
Bank Of America Customer Care
Cons
  • Unprofessional
  • Nobody to talk to for help
  • I do not care attitude
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution
Junior Reviewer

Three 13 Salon - Coloring Experts huh!

Three 13 Salon - Coloring Experts huh!
Update by user May 14, 2015

I took my daughter today 05/14/2015 to Hair Creations with Jake at 5217 Buford Hwy and he did make a miracle. He did an Ombre on my daughter's shoulder length hair and also polish the cut.

Amazing job! (AND NO BLEACH NECESSARY) I have to mention that Genevieve (from 3-13) received a text, while taking care of my daughter, that her mother just went into the emergency room, and she did her best to keep her calm and finish the haircut, with only 2 years experienced, she behaved more professional than the "13 years international experienced" Shannon and the "friend of employees Manager" Mandy.

Original review posted by user May 12, 2015
The only reason i have a one star is because Genevieve helped my daughter with a haircut that saved some of her hair. We got in around 2:15pm just to make an appointment but the desk told us she will look for someone and she did. Someone who can do a haircut and Ombre on a waist long hair on a walk-in really surprised me and we took it. A supposedly "13 year experienced" Shannon started the coloring process. At 6:14pm my daughter called me and told me to go inside because they had messed up her hair. I went in and touch her hair and it stayed in my fingers. From the middle of her back to her waist, all the hair was like white thin noodles that will come off, if like it has melted. I had to wait a couple of minutes to digest this horror and then Shannon came to explain to me that it was our fault because my daughter had some chemical on her hair. It was the first time my daughter was going to color her hair or do anything on her hair, i told her, so then she said it could be well water, i told her our water is not well water and then I told her I was amazed at her dishonesty, that i would understand if she tells me she made a mistake and apologize, but she insisted in blaming something that was not there, I ask her to leave, because now the hair dresser was about to perform some type of miracle to try to fix what was left (thank God it was not a full head coloring), and Shannon answered: "i can ask the manager to come if you want to", that offer told me that she was friends with the manager and guess what, i was not wrong. The Manager came and told me the same story, about chemicals, about water and her international experience and offered me a 30% discount on the melting job and a free hair cut and finish. WHAT? shouldn't it be the other way, i pay for the work Genevieve is doing because she is really having a hard time trying to cut my daughter's hair and i am not paying for a coloring that does not exist. So she said she will talk to the Operations Manager. She came back saying i do not have to pay anything and that they will give my daughter a complimentary treatment to make sure her hair goes back to health (can i trust them after they denied something went really wrong and try to blame the hair? NO) What really touched my nerve is the lying, the not accepting their fault, and trying to blame the hair. The sarcasm of "you can see the manager" knowing she was her friend, is that what managers are today, friends of the employees? And it is not over yet, i go to check-out, and Mandy asked if i want to pay for the haircut and i said yes, but i decided to pay in cash and she was avoiding to give me my receipt, so I had to ask for it. What is wrong with these people? My daughter's head is still hurting a little in the back, like if she received a burn, because the chemical (bleach) fumes went all the way up, but "Mrs. International 13 years experience" did nothing to help my daughter until my daughter said it feels like burning and there was even smoke coming out. My daughter feels Shannon did this in purpose because she said she was not a bit surprised or moved at all about what happened, like if she was expecting those results. And then try to charge us for messing up big time, wow, what a hard face.
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2 comments
#983620

I know someone who ended up in the hospital for weeks with a bacterial infection (staph) from getting her eyebrows waxed at Three-Thirteen. Apparently, they don't change their wax as often as they should. Very unsanitary!

#984503
@Anonymous

Wow, that is totally disgusting, they have too much money now, i guess they do not care anymore.

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ID
#635083 Review #635083 is a subjective opinion of poster.
Location
Marietta, Georgia
Pros
  • Genevieve
Cons
  • Manager friends with employees
  • Long faces
  • Lack of integrity
Reason of review
Lack of Integrity
Loss
$300
Preferred solution
Get payment for all the hair my daughter lost.
Junior Reviewer

TMobile cannot send a simple email

I bought an S3 on ebay, this phone was blocked on Oct 9, no email or text was sent to me about it, so i called to know why, they told me that phone was being financed on another account and was still due. I got a new phone, an S5, from their store and sent the S3 to them. In order to reverse the payment transaction, my bank requires proof that the phone was blocked so I called TMobile to get one and to my surprise all the people i spoke with told me they cannot sent me a note (mail, email or fax) saying that the S3 was blocked and why. How can a company/customer rep cannot send an email to a customer? It is beyond me. Not to mention that only the last person i spoke with understood what i wanted. They all got confused, they told me i was not supposed to send the phone back to them, that they were not responsible (which i never told them they were), it was just a bad incredible experience requesting a note or email about something in my account. Well, guess what? i was unable to get them to email me that statement eventhough i have been with tmobile probably some 12 years.
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2 comments
#892524

why would you send it to tmobile and not return it to ebay for a refund?

#984808
@Anonymous

because i do not return stolen merchandise to the thief but to the original owner.

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ID
#550772 Review #550772 is a subjective opinion of poster.
Pros
  • Their plans
Cons
  • Lack of disponibility to help
  • Lack of account info availability
Reason of review
Poor customer service
Loss
$210
Preferred solution
Let the company propose a solution
Junior Reviewer
I have gone through this for years. The photo company Lifetouch which is the same as Prestige have a Monopoly in the school system in Georgia. You have to pay them and buy from them or you get nothing or your child will not appear in the yearbook. I understand that...
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4 comments
#1466968

I agree. I have already talked to a few parents here in San Diego.

I just paid 258.00 for two poses. And about 20 pics of varying sizes. It's robbery. Solution....

organize a parent group and fire lifetouch/prestige. Go to the school board. Make some noise. Especially if you bring the folks who are less fortunate.

Not that I am.

I just used savings to pay for it. It hurt.

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ID
#528419 Review #528419 is a subjective opinion of poster.
Product
Lifetouch Photography Photo
Reason of review
Humongous prices and monopoly
Loss
$900
Preferred solution
Price reduction
Junior Reviewer

Vazquez and Servi PC - Rude, inefficient and expensive

Went to Vazquez & Servi, P.C. Immigration Law firm. We had to pay $125.00 upfront for consultation before even seen anyone. Then enter the office of Mr. Peter Isbister and we were in the air about to sit down, when he said "first thing I'm going to tell you is that I'm not here to lie for you". My jaw dropped, those were his first words to us, I was very offended but held my peace. The man did not know us, we have not utter one syllable and he was calling us liars. My husband and i decided to use his services because all we wanted was a FOIA (just research of records). We paid another extra $665.00. It was lunch so they told us to come back after lunch time. We found a restaurant close by, since we live around 45 minutes away. We went back to the office and we were told we had to pay mail and other charges only with cash, so we had to leave the building again in search for an ATM. Came back, my husband had fingerprints taken. I noticed some mistakes in the paperwork copy so told them to correct them. Two weeks later got a call from them that FBI did not want fingerprints because they were not taken right, so we have to make another trip for fingerprints. Finally got FBI records in the mail from their office, but had to call and ask where are the results from ICE and USCIS??? "Oh, we will sent those tomorrow, sorry" The signature of the attorney never appears in any letter, neither any signature at all.
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1 comment
#990797

Ana 232: This is Peter Isbister. I am the attorney about whom you wrote the critique posted above.

I am quite saddened to hear this reflection of your negative experience with me and our law firm. Let me take this opportunity to respond as best I can, given the information you provide. First, the consultation fee at our office, as you note, is $125.00. This is to cover the time of the attorney, and potentially the paralegal, you will see in the consultation process.

Our office policy is that if a potential client hires the attorney within thirty days of the consultation, then the consultation fee is credited toward the contract fee. If not, then the fee is not available as a credit and is simply used to cover the consultation. That is explained to the potential client during the consultation.

Next, it is true that I have a practice of telling every potential client at the beginning of our meeting that the consultation is confidential, and that I am going to tell them the truth, and also I will not lie to an Immigration Judge or officer.

Instead, I try to explain that my job is to deal with the facts and try to obtain the best possible result for the client based on whatever the facts of the case are. The reason for beginning with this comment is to alert potential clients that they may want to be careful about what they tell me, or any attorney. However, I can certainly see your point that it may be off putting to begin this way. I certainly meant no offense to you, nor do I to anyone with whom I meet.

I can take this opportunity, though, to improve my habits and begin my consultations in a different, more welcoming, manner. To that end, I appreciate your honest feedback.

As to not being advised in advance of the $18.00 government fee for the request for FBI records, the errors or typos you observed on the form and the fact that the initial prints were for whatever reason not usable, I can only offer my sincere apology.

Finally, let me hazard my best guess as to what happened between the FBI records check and the Freedom of Information Act (FOIA) request for the records from USCIS and EOIR.

Those latter two agencies organize records exclusively by “alien number,” rather than by name or using fingerprints. Therefore, if we don’t have an alien number for a client it is virtually impossible to obtain USCIS or EOIR records for that client. The FBI, on the other hand, can retrieve records using fingerprints. Sometimes the FBI file for someone will contain the alien number.

Therefore, it is a common strategy to request the FBI records as a way to get the alien number and then use the alien number to request the USCIS and EOIR records. In that scenario, we cannot and would not file the records request with USCIS and EOIR until after receiving the FBI file. As near as I can tell, that is what happened in your case. I am sorry I did not make that clearer to you at the beginning of the process.

I hope this explanation makes sense and helps you feel any better about your interaction with our office. I certainly try to treat every potential client and client with care and attention and to make sure each person understands the process of their case. I am sorry that did not happen in your situation. I appreciate your taking the time to provide feedback.

I hope to use it to improve the services I provide.

ID
#509820 Review #509820 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$790
Junior Reviewer
Petsmart - Bad grooming
Petsmart - Bad grooming
Petsmart - Bad grooming
Petsmart - Bad grooming
Petsmart - Bad grooming
Petsmart - Bad grooming
Update by user May 14, 2015

People, I was not charged for matts cutting or whatever you call it, wish i had the receipt to show, so stop making excuses for bad business and stop insulting me for telling the truth. If you are here to check on others experiences with certain businesses, this is...

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28 comments
#1498378

FYI PetSmart is a grooming learning place. Take notice, you will RARELY see the same groomers there month after month. They basically get their experience and then go on to other "real" and reputable grooming shops.

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Featured
ID
#505318 Review #505318 is a subjective opinion of poster.
Location
Smyrna, Georgia
Service
Petsmart Grooming Service
Loss
$80
Junior Reviewer

Ulta - Horrible "pro" coloring

Update by user Oct 26, 2014

Mediocrity always have excuses.

Original review posted by user Jul 01, 2014
Not only did Mrs. Janine charges more than the others in the salon because supposedly she is a pro, but she colored my forehead, my cheeks and my neck. They did not have their own magazine from the month before so i could explain to her what i wanted. OMG, the one did that really shocked me is that she gave me a discount coupon for next time, i asked her why is she giving me that, she said because she likes to have her customers back, and i am thinking aren't the customers supposed to go back IF you do an excellent work???? I just looked at the coupon and realized she gave me an expired coupon from two month before that day (reason why I decided to put her name here for trying to be funny). WHAT IS WRONG WITH HER? Sad to say she ruined my first color experience in about 30 years.
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6 comments
#981585

Had my hair colored and left me colored stained on forehead and sides by ears for a week.

#944563

Your mommy needs to make you get off the internet. You are an absolute child.

Please don't go in public, stay home and live in your little fantasy world where everyone meets your insane demands.

You are disgusting. Complete trash.

#846639

While it's kinda dumb she gave you an expired coupon(I guess she wasn't paying attention and hadn't checked the date), most of this is pure basic bee whining. So she's slightly sloppy.

Not the most professional, no, but guess what? It magically comes off with soap and water. Did she manage to get all your hair? And color it to your satisfaction?

Then she fulfilled her obligation. A good hairdresser will also quote you your price before performing the service. If she DID do this, you really have no case at all because you knew and had the opportunity to politely decline if it was out of your budget.

Also, it's ludicrous to expect a salon to still have out of date magazines.

It looks tacky and lazy to. If you liked a picture in it back then, use your phone and take a picture of it!

Or go to Ulta's website, most salon chains have a photo gallery, even of their older collections sometimes! Hairstyle trends frequently change, seasonally even, so it makes sense to stock newer books and magazines with of-the-moment looks in them.

#847933
@Revidescent

First of all they did have out of date magazines but not Ulta's last month magazine which was the one I was looking for. Second, it did not come off with soap and water, if that was the case then why didn't she was able to take it of at the salon, there is something called cotton, that you are supposed to use to stop the color from coming down your clients face. I had no complain about the price if the service was excellent, which was not, but if you claim to be a pro and charge more how in the world would I know that you are a liar or that you just decided not to perform that day?

It is obvious that mediocrity will defend mediocrity.

#849278
@Ana

Cotton?! Even high end salons do not use cotton around the hairline when coloring, it looks cheap.

So you had some hairline stains from getting your hair colored, deal with it. Even the best stylists have that happen every now and then.

If you expect five star service go spend $350 in Beverly Hills. Otherwise stop complaining.

#890947
@Growup

That is the mediocre attitude of people who never progress in live. If you want more customers and referrals you do not have that attitude of "deal with my mediocre work".

You do a good job or excellent work if you want customers back and their friends. Then do not call yourself a "pro", call yourself a "fraud", probably a friend at home could have done that, that i would understand but a "pro", don't make me laugh. She is a joke and all mediocre people too. You are not supposed to lie to your customers and tell them you are a pro and then give a 1 star service.

Pure mediocrity and a robbery. Cotton or no cotton, that was an issue that any "pro" would have solve if only they work with excellence, something you obviously do not relate to.

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ID
#505287 Review #505287 is a subjective opinion of poster.
Location
Smyrna, Georgia
Loss
$130
Junior Reviewer

Ulta - Horrible

Not only did Mrs. Janine charges more than the others in the salon because supposedly she is a pro, but she colored my forehead, my cheeks and my neck. They did not have their own magazine from the month before so i could explain to her what i wanted. OMG, the one did that really shocked me is that she gave me a discount coupon for next time, i asked her why is she giving me that, she said because she likes to have her customers back, and i am thinking aren't the customers supposed to go back IF you do an excellent work???? I just looked at the coupon and realized she gave me an expired coupon from two month before that day. WHAT IS WRONG WITH HER? Sad to say she ruined my first color experience in about 30 years.
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ID
#505274 Review #505274 is a subjective opinion of poster.
Location
Smyrna, Georgia
Service
Ulta Hair Coloring
Loss
$130
Junior Reviewer

Wu Yi Source - Wu-Yi no good business

Update by user Jul 01, 2014

Found Wu-yi tea at a local store for $5.00

Original review posted by user Sep 11, 2008
i bought the Wu-Yi source tea through the internet and they added another 2 subscription for the same thing: e-books that you cannot open. I thought it will be a one time charge until I saw it again the next month. So you get charged every month 59.95 for the tea, 4.95 for a website that contains the same books that cannot be open, and 9.95 for access to another website that has books that they gave you when you bought the tea. They said they could not refund the charges of 4.95 and 9.95 because there was an agreement. I'll try again.
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2 comments
#834514

Found Wu-Yi tea at a local store for $5.00

#102923

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-**** and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@***.com

Your satisfaction is our number one concern,

Thanks,

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ID
#134986 Review #134986 is a subjective opinion of poster.
Location
Stone Mountain, Georgia
Loss
$79