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ADT SecureWatch- I'm There!!!

SecureWatch #424093
I'm not sure which Securewatch you are talking about but it is not the one I have a contract with as a customer. I signed a 3 year contract with Securewatch in May of 2011. It has almost been a year and I have not paid anything for it yet ! They keep telling me they fix it, then they discover that they didn't so they credit me for that month. I am not sure if they train their employees, but most of them don't have a clue what they are doing. It has almost been 10 months and they have yet to fix my security system so it works correctly. I mean, it's a residential alarm panel, you don't need an engineering degree to service it. In fact, most of the technicians that I talk to in the southern IN area told me that they don't have any training or experience.I can only hope and pray that one day someone with the right skillset and experience can make my system work correctly. The branch manager comes to my house, does the repairs himself and still can't get anything right. I wish we had technicians in the around here that had a clue what they were doing. The customer service in the call center is horrible. They transfer you to people's voicemail 99% of the time and then you have to wait f...
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