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Verified Reviewer | Miami, FloridaAcura - Complaint
I recently made an appointment with Delray Acura to test drive a new 2023 MDX based on the advertisement I received through social media. The sales representative conducted himself in a professional manner but when it came time to negotiate the terms for a new lease, the finance manager, or representative was very unprofessional, and the numbers that were advertised were no longer on the table, a typical bait and switch tactic.
I recently purchased a Cadillac XT five and a Ford explorer from two separate dealerships with absolutely no problems at all. The way this dealership conducted itself has now tainted my opinion of Acura and will no longer be a vehicle that I will consider to purchase or lease now or at any time in the future.
User's recommendation: There are other brands that do a far better job
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