Norco Fiberglass Pools - Defective Stamped Concrete Patio
We did file a claim in small claims court since the company refused to negotiate or mediate. The burden of proof was on us and proving that the concrete was incorrectly installed without spending thousands more dollars to have a concrete test performed was cost prohibitive.
Their defense was we did not maitain the concrete properly, i.e sealing every year (industry standards don\'t recomend yearly) and we didn\'t maintain our water properly. Come on folks I owned a pool previously and the conrete looked like the day it was poured 15 years later.
Concrete should not deteriorate and the entire surface flake off in less than 3 years. The company does not stand by their work.
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