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Restoration Hardware - Leather sofa less than 2 years old coming apart

Restoration Hardware - Leather sofa less than 2 years old coming apart
Restoration Hardware - Leather sofa less than 2 years old coming apart
Restoration Hardware - Leather sofa less than 2 years old coming apart
I am requesting that RH repair a tear in the leather sectional sofa I purchased less than two years ago. RH does not offer a standard warranty based on their contention that their products are quality luxury items, and I believe the logic from there is that there will not be any defects or issues needing repairs, etc. A small corner of the sectional that I purchased is coming undone. It appears as if it was not properly sewn to begin with on the actual sofa underneath the cushion. RH will not agree to have this repaired.
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ID
#1662826 Review #1662826 is a subjective opinion of poster.
Location
Richmond, Virginia
Pros
  • No pros
Cons
  • Poor quality
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Restoration Hardware to Repair the Sofa