comment to review:

Lowes Extended Warranty Service

Lowes #435474
Jeff, not all of them are my children, I also take care of some who are not able to take care of themselves. Please don\'t judge unless you know the entire story. And if you truly DO work for Lowe\'s your attitude is another reason I\'m making sure other\'s know how you all treat your customers! I hope you have a great day!
0 0
Show
comment to review:

Lowes Extended Warranty Service

Lowes #435471
P.C. I'm so sorry you've gone through this also. It's a shame that customers mean so little now a days... I've sent in the request for my food loss, I sent it certified mail, almost a week ago now and I still havent heard anything back from them. I'm not real sure where to go from here, but I know Lowe's won't talk to me about it because of it being a Lowes Extended Service Problem, no one with Lowe's Extended Service will speak to me about it either. I really think I need to go even more public with it to let ppl know how little the customer means to anyone anymore.... I hope you get a better turn out than we did. I wish you all the luck! From now on, I can say I'll only shop at the mom and pop stores, it may be a little pricier, but will at least get customer service...
0 0
Show
comment to review:

Lowes Extended Warranty Service

Lowes #420360
MJ, thank you for the advice... I have contacted several ppl... Yes I have spoken to the store manager, I have also spoken to several ppl at the 1-800-44LOWES #. FINALLY yesterday, funny enough, after posting this, I received a loaner, and another repair company is supposed to come out today between 8 and 12. We shall see.. As far as an outside source handling all of thier extended warranties, I understand that part, but someone with Lowe's themselves should be able to handle the situation instead of letting someone else trash thier good name with horrible service... AKA the outside source.. Everyone I have spoken with that is with Lowes directly has said there is nothing they can do. Again, thank you for the advice.
0 0
Show