Venetian Gardens - Justice, Illinois (Beware)
This restaurant is an abomination to the food service industry. Previous to being a restaurant, it was a strip club and some of the old dÃ©cor remains. The ambiance is terrible. Just inside the front door is a beautiful fireplace that was covered with papers, old books, dusty knick knacks, and garbage (literal garbage). There's no reason for this much personal junk (like old high school text books piled in a corner) to be in a restaurant. So, it's filthy. Then, there's the disgusting food. We ordered what we were led to believe was a Parmesan Mushroom appetizer. We were served canned mushrooms covered in ranch dressing and baked with a slice of swiss cheese on top. It was horrifying. We also ordered onion rings that arrived cold, limp, and saturated in grease. My 4 year old daughter was with us and she wanted a shrimp cocktail and a dinner salad. The dinner salad was limp and the cucumbers were a translucent, milky white which means they'd obviously been frozen. The shrimp cocktail they served a 4 year old was raw. Not undercooked. RAW! Apparently, the (and I use this term as loosely as I possibly can) "chef" can't tell the difference between a bag of pre-cooked frozen shrimp and raw frozen shrimp (if a fresh shrimp had ever been in this building, I'd be amazed). My grandmother ordered fried chicken and said it was terrible. I tried a piece of the breast and it was literally "brittle" and broke apart in shards. There's no doubt in my mind that it was cooked at least 2 or 3 days earlier and just reheated in the fryer. My wife ordered Greek Chicken and said it wasn't bad overall; however, she only ate about 10-20% of her meal and is generally pretty passive. My beef dish didn't offer any redemption either. It was so tough, I could barely cut through it. Then there was the service. We had an older woman wait on us and while she was very sweet, she was unbelievably slow. After delivering our food, we really didn't see her again until the end of the meal. I complained to her about everything. She literally tried to cut my meat, fingered my grandmother's chicken before taking a *** of the wing, and tasted my daughter's shrimp. She made a comment about how I was right and it was terrible. She disappeared into the kitchen with our plates. Figuring she was telling the "chef" and talking to a manager, we waited patiently. 20 minutes later, she came out with our leftovers wrapped up, dropped the check on the table, and hurried off. There was no compensation and there was no apology. While waiting for her to return, my wife said she just wanted to leave. I placed the exact amount of the check on the table and we stood up to leave. At that exact moment, the lights dimmed, the colored *** lights from days of yore began flashing, blaring music started, and... wait for it... I'm not kidding... A short, fat Elvis impersonator came running out. My 4 year old almost *** her pants as she began screeching in terror because this fat psycho was running at her while screaming like a lunatic. I was about to leave our doggy bags on the table, but decided to take them even though the waitress touched and tasted almost everything we had on our plates. When I opened the containers at home, she had packaged up the raw shrimp and the wilted salad. Among the raw shrimp was the one the waitress took a *** of, so it didn't surprise me to find the chicken wing with her teeth marks in it all packaged up too. The only reason this restaurant gets one star is because no stars isn't an option. They've been open for several years and I can't understand how they stay in business. My only guess is alcohol sales. While leaving, I noticed a rather large crowd of beefy, lonely, 40-to-60 year old women swooning over wide-load Elvis. These women must drink like fish when they gather to see piggy Elvis perform because the restaurant certainly isn't getting return customers because of their food.
Bill Kay Ford - Midlothian, Illinois (Beware)
This is an extremely high pressure dealership . I had two bad experiences there; one in August 2006 and one in July 2011. In 2006, my 2003 Ford Explorer broke down and needed a new alternator, so I took it to Bill Kay. While having the car serviced, I looked at the new models and called a friend to take us home since they said replacing the alternator would take about 5 hours. In any case, I didn't care for the new styling that year on any of the models that would have worked for my family, but the dealer just didn't want us to walk out the door. He, another salesman, and a manager started bringing cars around for us to look at as we were walking out. After the third one, I was fed up and walked to my car to leave (yes, that 5 hour estimate really only took about 30 minutes). He pulled up in an Explorer and said, "How about a used car? I can get you into this!" I was trading in a 2003, fully-loaded Explorer with 60000 miles on it. The car he brought up was a base model 2002 Explorer with 80000 miles on it. It made no sense. I told him to get lost and left. It was a complete waste of time and when I left, I just felt drained and highly aggravated. In July of 2011, it had been awhile, so I figured I'd give them another shot. I went in and explained that I wanted to see an Explorer and a Taurus because my grandmother and I both need new cars (I figured we'd get a better deal if we bought two cars at the same time). I didn't want to bring everyone to suffer at a car dealership unless we were there to buy, so I went alone just to do some showroom research. I told the salesman I was narrowing down my options and I even said I didn't want to waste his time, so I'd be happy just looking at one in the showroom, sitting in it, and wanted to ask a few questions. The guy started grilling me about why I couldn't purchase the SUV right now and bring "granny" back for hers later. I told him I just started looking that day and didn't want to jump into the first car I looked at. He spent a few minutes trying to talk me into buying right now, but I told him I just wanted to look at the vehicles in the showroom and ask a few questions. At that, he politely guided me out of the showroom and told me to come back with my wife and grandmother when I was ready to buy. Again, I told him I just wanted to look at the car and started walking toward the showroom again. He got in my way and told me I'd have to bring my wife and "be ready to buy" before he'd show me anything. I couldn't believe it. The man had the opportunity to sell me TWO vehicles (totaling about $75000) and he almost literally pushed me out the door. Apparently, he couldn't spare five minutes to show me two cars that were literally less than 15 feet from us because he didn't want to wait a week to make the sale. My final complaint about this dealership is their service department. I mentioned this up in the first part of this review. They told me the new alternator would take about 5 hours to replace. I told them I was going to go home, but then decided to look in the showroom. While being harassed by the dealer in the showroom, I saw my Explorer drive out of the service department and park. My wife went to check at the cashier and sure enough, the car was ready. Bill Kay wanted to charge us for 5 hours of labor even though they completed the job in about half an hour. My wife raised holy *** (and we had a good case considering the drop-off time on the work order and the time stamp on our receipt would show that the car was picked up only 30 minutes later). After threatening to call our attorney (who happens to be my mother and would cost me nothing to cause them a pointless and mildly expensive legal headache), they agreed to only charge us for the alternator and one hour of labor. It really seems like their labor charges are not only inflated, but the amount of time they want to charge you for is grossly exaggerated, too. Personally, I'd stay away.
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