New Reviewer

Uber - Beware of undisclosed fees

Uber now charges a booking fee that they do not disclose at the time of ordering the trip. When I tried to complain to them directly there is absolutely no way of reaching them. They have a link to email that is unsupported! Total lack of customer service! $3.50 booking fee for a 1 mile trip!
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ID
#1659956 Review #1659956 is a subjective opinion of poster.
Service
Uber Customer Care
Pros
  • Convenience of uber
Cons
  • Lack of care from customer support
Reason of review
Not as described/ advertised
Loss
$4
Preferred solution
Price reduction